Alternative Dispute Resolution
Alternative Dispute Resolution refers to a range of processes to help parties reach resolution. Disputes often arise from miscommunication, and this can be an excellent way to resolve them.
The goal is to resolve concerns in a way that ensures everyone is heard and understood, is fair and respectful to all parties, and provides engineers with the opportunity to learn from any mistakes.
It is an efficient, confidential, and flexible process that allows the engineer to learn directly from the person concerned. It also allows the person concerned to work with the engineer to agree on solutions that work for your specific circumstances.
If we think Alternative Dispute Resolution is right for you, we will talk to you and seek your consent. If you agree, we may facilitate a conversation between the parties, or we may ask an independent mediator to run a formal process.